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Công Ty TNHH SGS Việt Nam Công Ty TNHH SGS Việt Nam
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    Tính chất công việc

    Full-time

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    Vị trí/chức vụ

    Nhân viên/Chuyên viên

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    Yêu cầu bằng cấp (tối thiểu)

    Trung cấp - Nghề

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    Yêu cầu kinh nghiệm

    Trên 1 năm

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    Ngày đăng tuyển

    26/09/2024

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    Yêu cầu giới tính

    N/A

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    Địa điểm làm việc

    - Tam Trinh,Hà Nội

    Việc làm Hà Nội

    Mô tả công việc

    We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Manager. In this role, your main responsibilities are:

    Responsibility

    • Conceptualize training sessions based on data and research;
    • Create training strategies and initiatives;
    • Test and review created training methods;
    • Maintain a database of all training sessions;
    • Instruct employee training and onboarding;
    • Review employee performance and learning;
    • Conduct training classes on policy/product;
    • Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.

    Yêu cầu công việc

    • Bachelors degree in any related field;
    • Proficient in English 4 skills (at least C1 level);
    • At least 1-2 years experience in training; solid training and coaching skills experience;
    • Experience working in the BPO industry is a plus;
    • Needs Analysis knowledge and/ or experience is a plus;
    • Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
    • Ability to communicate clearly and concisely, both oral and in writing;
    • Knowledge of people learning patterns to design programs with excellent efficiency;
    • Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.

    Quyền lợi được hưởng

    1. Salary and Benefits

    • Attractive salary, night shift allowance and annual salary review;
    • Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
    • Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
    • Annual health check, annual flu vaccination;
    • Summer vacation (Paid days off and bonus);
    • Paid leave (12 days/year).

    2. Working Environment

    • International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;
    • An open and honest culture where people are valued, treated fairly and trusted and empowered;
    • Modern hardware (Laptop and other equipments provided);
    • Free drinks (coffee, tea, etc.);
    • Nap room for a quick rest;
    • Training and career development opportunities: Continuous and professional training to fully develop your potential.

    3. Working time:

    • 5 shifts per week amounting to 40 hours, arranged by the company;
    • The detailed working hours are as following:
      +Trainer will follow class schedule basis availability;
      +Able to work on weekends and public holidays.

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