Business Development Excutive (Hybrid Or Remote, Hanoi Office)

Omni Themes offers Shopify’s shop owners premium Shopify themes and eCommerce services. We help merchants build beautiful, high-performing online stores with expertly crafted themes, custom design, and dedicated support.

Key Responsibilities:

• Lead Engagement & Conversion: Connect with potential customers through calls, messages, or consultations to understand their needs and guide them toward the right services;
• Customer Understanding: Learn about customer preferences through conversations and available data to help suggest the most relevant service options;
• Lead Qualification: Leverage and analyze available databases from various sources to identify and prioritize high-potential customers for service offerings;
• Service Customization Support: Work with clients and team members to adapt service offerings, ensuring they align with customer needs and expectations;
• New Lead Prospecting: Explore and identify new leads through social media, online communities, events, or partnerships;
• Marketing Support & Collaboration: Partner with the marketing team to follow up on leads from campaigns and events, helping turn interest into action;
• Sales Insights & Improvement: Use data and feedback to help improve sales approaches and contribute ideas for better outreach and conversion strategies.

• A minimum of 1 year of experience in a sales or business development role. Ability to manage client relationships, pursue leads, and close deals;
• Fluent in English;
• Strong communication in verbal and written communication, enjoys engaging with diverse individuals, and is confident in building and maintaining relationships with clients and stakeholders;
• Resilient and comfortable with rejection;
• Goal-oriented: Ability to set, pursue, and achieve performance targets and quotas. Prior experience in goal setting and execution is essential;
• Interest in learning and growing in a sales role;
• Curiosity and Innovative Thinking: Proactive in understanding industry trends, customer behavior, and internal processes. Open to experimenting with new strategies to achieve objectivs;
• Flexibility in Working Hours: Willingness to work across varying time zones to effectively communicate with global clients.

Preferred qualifications

• Proficient in one of the following skills: Research customer data, Call, Create content for Lead Magnet, and Establish relationships (on social media or direct networking);
• Experience in implementing sales development processes and procedures;
• Knowledge of additional sales tools and technologies (e.g., LinkedIn Sales Navigator, ZoomInfo).