Account Management Executive

About the job

We are seeking a full-time Executive, Account Management who thoroughly understands the Vietnam Tourism Industry, AM will play a key role in sustaining our relationships with Key Partners, while ensuring Partners' product quality on KKday. Therefore, AM should have excellent customer service skill and communication skills.
Success in this position requires a strong background in Tourism, results-oriented management with excellent follow-through and attention to detail; strong and persuasive communication skills; solid technology skills; and a flexible, entrepreneurial orientation. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are the norm.

Scope Of Work

• Weekly Performance Review: Forecast and stock Vin/Sun tickets
• Update new products and process cancellation/refund ticket
• Reconcile monthly and yearly rebate; follow and record rebate; and complete dossiers to claim rebates
• Handle B2C/B2B clients’ request
• Mapping test API and booking testing
• Other projects as assigned by supervisors

• Strong background in Tourism or E-commerce (>2 years)
• Fresher are welcome to apply
• Fluent English and Vietnamese speaker, Chinese is a plus
• Exceptional client service skills and enjoy working with people
• Data-driven, superior attention to detail
• Strong background in Tourism or E-commerce (>2 years)
• Fresher are welcome to apply
• Fluent English and Vietnamese speaker, Chinese is a plus
• Exceptional client service skills and enjoy working with people
• Data-driven, superior attention to detail