Account Executive

WHAT WILL YOU BE DOING?

Overview: This role has opened due to business growth and the need for additional support within the commercial team.

Key Responsibilities:

• Manage and grow revenue in the Australian and New Zealand markets, working with both existing and new clients across media agencies and direct relationships.

• Oversee campaign delivery and project management, ensuring high levels of client satisfaction and retention.

How will YOU contribute to the Team?

Campaign Management / Client Servicing

• Operating as the point of contact for your assigned agency and direct client contacts.

• Developing and maintaining long term relationships with existing clients.

• Collaborating with the wider sales and trading team to respond to client requests in a timely manner and effectively servicing your client patch to ensure expectations are met.

• Manage campaign execution end-to-end in collaboration with internal teams such as

Campaign Operations, Studio and Publisher/Supply teams.

• Identify campaign learnings and provide actionable insights and recommendations for future campaigns.

• Produce weekly and End of Campaign (EOC) report.

• Work alongside members of the Account Management team as well as Sales team, if necessary, to provide solutions to optimise clients’ spend and upsell.

• Project manage the client portfolio: coordinating with internal departments across our teams in the APAC region.

• You will work with Australia market and preferably need to follow Australia working hours.

• Delivering a high level of strategic thinking/planning and customer service in order to facilitate the outlined responsibilities.

Supporting Tasks

• Assisting in the creation of market case studies.

• Assisting in the creation of client-facing materials.

WHO ARE WE LOOKING FOR?

• You’re a self-starter, you can clearly demonstrate your ability to get things done without direct supervision and understand what it means to deliver excellence to clients.

• You have at least 1 years Advertising/ Marketing/ Media experience in digital media/marketing, with a good understanding of media planning and strategy, and some experience working with creative/production teams.

• You have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!

• You’re insanely well-organised with excellent communication and stakeholder management skills and a high level of attention to detail.

• You have highly developed project management skills and are able to work on multiple projects/campaigns simultaneously.

• You are able to work with different teams across multiple geographic regions and time zones.

• You’re extremely driven to learn and succeed in the digital media industry.

• You think logically, even under pressure, and come up with innovative solutions to problems.

• You’re analytical and have a great head for numbers.

• Excellent written and spoken English, and one additional Asian language (preferable, but not required).

• Genuine curiosity about the advancements in AI technologies, with an eagerness to explore new concepts and innovations.

OUR ETIQUETTE

We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. In our culture, we live by the following values:

• Innovation & Agility

• Teamwork & Collaboration

• Data Integrity & Ethics

• Results driven performance

• Human by design

Our people are at the heart of what we do and the driving force behind our growth and success. We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we’ve got a strong track record in developing great people.

We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status.

PERSONAL ATTRIBUTES

• You are a self-starter, independent and problem solver. You consider yourself a high-performance personality

• Understand what it means to deliver excellence.

• Good sense of humor and ability to stay calm under pressure.

• Well-organised with excellent communication and time management skills.

WHAT CAN WE OFFER YOU

• Our people are at the heart of what we do and the driving force behind our growth and success.

• We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team.

• We believe in offering opportunities to learn and grow every day and we’ve got a strong track record in developing great people.

• We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, marital status.

• Unlimited leave!

• Finish early Fridays!

• Social work environment

• Flexible working arrangements

• Mentorship programs

• Remote working support across multiple markets

• We are a team of passionate experts. We are not just leading in this industry; we are defining it.