Accessories Production Merchandiser

A. Position Purpose:
In this position, you'll play a pivotal role in coordinating with customer and internal team follow up order status from beginning to shipment & payment.

B. Principal Duties and Responsibilities:
• Receive orders through AMIS system/email/WeChat or other channels and enter them into the system.
• Communicate with customers about specific requirements, information about goods, delivery date,
payment, shipping arrangement, etc. related to the order.
• Organize order information to ensure accurate, timely and comprehensive delivery to the corresponding
production department, arrange production and closely follow up the order status with relevant
departments.
• Check the material information to ensure that the materials meet the order requirements, and
communicate with the procurement team to purchase materials.
• Follow up payment-related matters, arrange shipments and handle and follow up special circumstances.
• Feedback abnormal situations to customers or value streams in a timely manner, and actively seek
solutions.
• Monitor the inventory of raw materials, semi-finished products and finished products.

• Graduated from College degree or above, garment technology major is preferred.
• At least 3-year experience in related field (Apparel/Textile/Accessories)
• Language: Proficiency in English and Vietnamese: listening, speaking, reading and writing
• Other skills: Good oral and written communication and expression skills, excellent comprehension skills; Good organizational and coordination skills, good execution skills, planning and time management
  skills; Good learning ability and problem-solving ability;Good conflict management ability and ability to resist pressure;Those with relevant documentary work experience are preferred.