Academic Coordinator

Responsibilities:

A. Academic Quality Assurance

• Monitor individual learning progress; identify and provide support for slow learners.
• Review and ensure the consistency and quality of teaching materials, lesson plans, and curriculum
• Observe classes regularly and provide constructive feedback to teachers based on student progress.
• Summarize the observation record to advise in teachers/TA training to improve overall quality.
• Address and solve academic-related issues via internal channels such as slacks/zoho and whatsapp.
• Assist in teacher/TA substitution or student support arrangements to avoid class interruption.

B. Batch & Student Management

• Manage books, handouts, and materials for all class launches.
• Ensure teachers follow the assigned curriculum and lesson pacing.
• Maintain accurate student records, including transfers, withdrawals, or postponements.
• Monitor and address attendance issues and class scheduling irregularities.
• Periodically review scheduling effectiveness and propose improvements to increase learning efficiency
• Recommend schedule optimization strategies with supporting data.

C. Academic Support & Coordination

• Collaborate with Event, Curriculum, and Operations teams to organize project-based learning classes, workshops, craft sessions, and events.
• Monitor preparation timelines and ensure on-time material delivery for smooth execution.
• Provide walk-in support and take initiative during unplanned or emergency academic situations.
• Ensure all special sessions are conducted with high standards of readiness and quality.
• Coordinate with the academic team from oversea branches for academic project.

D. Location

• Head office: 670 Street 3/2, Ward 14, District 10, HCMC
• And flexible and able to travel between different Hubs at BrightCHAMPS

Must-Have:

• Ability to work independently and critically under time pressure.
• Collaborative mindset; able to work with teams across functions (event, curriculum, ops).
• Strong internal communication and task tracking skills.
• Flexibility in work location and schedule; ready to travel between hubs if needed.
• High ownership and attention to detail in class logistics and support delivery.

Preferred:

• Experience in EdTech, language centers, or academic coordination roles.
• Familiarity with center-based learning environments.
• Proficiency in tools such as Google Sheets, Notion, or CRM/ERP platforms