Store Manager - Cửa Hàng Trưởng

Stock & Sales Management:

• Ensure effective replenishment and complete orders per company guidelines.
• Use commercial tools to support Store Director and drive sales to meet targets.
• Manage stockroom organization, online storage, and ensure visual merchandising standards.
• Responsible for RFID devices and monitoring deliveries.

Product/Commercial/Visual Management:

• Maintain shop floor layout and merchandising per company policies.
• Analyze business data and plan commercial and visual activities.
• Ensure best RFID practices and control product levels in store.

Customer Service:

• Lead by example in delivering high customer service and resolving issues.
• Drive customer service plans, train staff, and ensure return policy compliance.

Store Procedures:

• Oversee delivery processes and stock takes, reacting to challenges.
• Support Store Director with security and Health & Safety procedures.

People Management:

• Train delivery and stockroom teams, prepare rotas, and coordinate meetings.
• Support recruitment and enforce company policies on hours management.

Health & Safety:

• Maintain store cleanliness, promote safety practices, and be aware of First Aiders.