Spare Parts Specialist

1. Generate quotation, process sales order for customer

2. Ensure timely delivery of goods to customer from warehouse

3. Handling of logistics issues, import / export

4. Maintain good customer relationship

5. Sales report and forecast from customers in assigned territory

6. Ensure high utilization rate for customers in online shop platform

7. Follow-up and report on the status of work orders to customer

8. To be actively involved in LC business regards to Spare Parts contract, customer warehouse at the same time providing feedback from customers to AP management team.

9. Willing to undertake other duties and responsibilities that maybe assigned by the company from time to time

10. Perform other related duties as required and assigned.

1. 1-2 years above sales support role for heavy duty machines in multi national company

2. Knowledgeable and experience in customer service

3. Adequate knowledge of SAP

4. Be able to work under pressure, committed, dedicated and conscientious

5. Dynamic, proactive, and Customer oriented.

6. Ability to effectively communicate with all levels of the organization

7. Good English spoken and written in order to handle customers in Asia Pacific

8. Mandarin or any third language will be considered advantageous.

9. Ability to work independently

10.Open-mind and team work

11.Vietnamese nationalities preferred