Senior Officer, Investigation

PURPOSE: KEY PERFORMANCE INDICATORS

• Responsible result, report for distribution • Complete assigned tasks within related investigation tasks. required timeframe.

• Responsible for accurate, appropriately for • Assist Distribution Compliance distribution compliance reports. Manager (DCM) in (i) developing distribution compliance review

program, agent misconduct investigation program; (ii) preparing various distribution compliance reports.

• Detect compliance risks while performing distribution compliance risks assessment.

KEY ACCOUNTABILITIES: EXTERNAL & INTERNAL CONTACTS

• Conduct investigation relating to Internal: sales forces for all distribution All Departments, Employees, channels within required TAT. Distribution Channel incl. Individual

• Propose long term solutions to agent, Corporate Agent, Partnership mitigate, efficiently detect risks Distribution (Banca) channel. (distribution compliance risk, fraud External: risks) relating to the assigned Distribution Business Partner, Vendors investigation cases (on Quarterly) while conducting monitoring,

• Prepare and conduct compliance investigation task; Regulators (MOF), trainings to sales forces. AVI.

• Prepare various distribution compliance reports, analysis reports requested by Head of Compliance (monthly, quarterly and ad hoc).

• Other tasks as assigned by Manager.

1. Five years and above performing distribution compliance tasks.

2. Experienced in investigation the insurance misconduct cases committed by agent with support of internal staffs or customers (e.g. misappropriation, manipulate customers insurance documents)

3. Candidate must have strong skill of general fraud investigation and able to independent conduct investigation on insurance agent, third party.