Senior IT Infrastructure

CHỨC NĂNG & NHIỆM VỤ CHÍNH/DUTIES AND MAIN RESPONSIBILITIES

• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).

• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).

• Assist with vulnerability scans, patching, and security audits.

• Help document and improve security processes and incident reports.

• Provide IT support to end users.

• Assist with troubleshooting network, system, and application issues.

• Ensure timely support coverage for office.

• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.

Trình độ học vấn / Education: Bachelor’s degree (or diploma/certificate)

Chuyên ngành / Major: Computer Science, IT, Cybersecurity, or related field

Chứng chỉ / Certificate: CCNA, MCSA, Cyber security

Ngoại ngữ / Foreign Languages: English

Kinh nghiệm / Experience: Minimum 2 years of relevant work experience is required

Kiến thức chuyên môn / Expertise:

• Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.

• Familiarity with Windows/Linux systems.

• Passionate about information security, eager to learn, and capable of self-learning effectively.

• Programming mindset and ability to code in at least one of the following languages: Python, PHP, Java, Golang, or NodeJS

Kỹ năng/Khả năng / Skills/Abilities:

• Strong problem-solving skills with attention to detail.

Tinh thần, Thái độ, giao tiếp / Attitude, communication, and mindset:

• Good communication skills for supporting.

• Ability to work collaboratively in a distributed team environment.