Senior Ecommerce Executive

About AMOREPACIFIC
Founded in 1945, Amorepacific Group is a South Korean beauty and cosmetics company, operating more than 30 beauty, personal care, and health brands. Amorepacific continues its journey of beauty to achieve the mission of We make A MORE beautiful world.
Job Summary
Managing the operation process about sale campaign, promotion, image and pricing. Working with partners/ co-workers to optimize promotion, ensure maximum visibility for best campaign delivery. Accountability for sales planning, strategies/ calendars and execution to achieve the sales target.
Principal Accountabilities
● Plan and execute campaign/promotion on assigned platform as well as sales plan and schedule yearly, quarterly & monthly.
● Forecast sale out to work with Logistics for monthly orders/inbound stock to platform.
● Ensure the correct products and services are delivered to customers in a timely manner
● Discussion with MKT for onsite merchandising, content and media plan
● Negotiate with platform for visibility slot and funding support
● Work with enablers to update & list SKU on platform, monitor and improve visual merchandising/content/brand assets on platform.
● Conduct in-depth analysis of channel conversion, pageview, sales performance to measure effectiveness of promotion schemes, take action to achieve sales target
● Do market research and observe activities of competitors to track competitiveness
● Keep track AR and platform report to make sure sale in and sale out consistent
● Oversee KPIs of brand on platform and work with related team to improve KPIs
● Develop good relationships with a portfolio of major platforms to ensure they do not turn to support competition brands.
● Resolve any issues and problems faced by customers and deal with complaints to maintain trust
● Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics