Senior Business Analyst

1. Requirement Management

- Requirement gathering & design: Collaborate with stakeholders to elicit and gather business & functional requirements through interviews, workshops, surveys, and process analysis

- Develop project documents, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Functional Design Documents (FDDs), use cases, system integrations, and workflows diagrams.

- Analyze current business processes and workflows. Translate business needs into clear, concise, and deliverable requirements.

- Create mockups, wireframes, and visual aids to support requirement clarity and stakeholder alignment

2. User Enablement & Support

- Lead system testing efforts, including user acceptance testing (UAT), by defining test scenarios, conducting user test sessions and ensuring solutions meet business needs.

- Deliver user training material & programs. Coordinate rollouts of new functionalities/systems to make sure smooth deployment and minimal disruption to business operations.

- Provide day-to-day support for system-related issues and facilitate timely resolution to minimize production downtime.

3. Collaboration & Communication:

- Act as a liaison between IT and other departments to ensure clear communication and alignment of business needs and technological solutions.

- Prioritizing business needs to drive efficient decision-making and timely execution

- Providing regular updates, clarifying requirements, and addressing concerns to enhance stakeholder engagement and team coordination

- English level: Good

- ERP Systems Expertise: Strong knowledge of ERP systems (e.g., Microsoft Dynamics 365) and their application in a manufacturing environment.

- Manufacturing Operations: Deep understanding of manufacturing processes such as production planning, inventory management, supply chain, quality control, and shop floor operations.

- Software development: Familiarity with IT systems, software development lifecycles (SDLC), and system integration best practices.

- Analytical Skills: Strong analytical and problem-solving abilities to identify business needs, analyze data, and propose effective solutions.