Sales Executive of TPS Trade (SGN Office)

Account group management:

Conduct remote sales activities via phone calls, emails, or online platforms

Address and resolve inquiries and requests from shippers promptly and effectively

Conduct negotiations to establish mutually beneficial terms, including pricing and service levels

Booking Prospect management:

Collect and analyze CIF/FOB forecasts to ensure proper allocation and maintain BP accuracy

Manage bookings within set restrictions

Confirm the suitability of bookings and maintain clear communication with shippers

Space management:

Identify and assign shippers for shifting when bookings surpass allocation capacity

Proactively communicate with Front Sales and HQ to address booking shortages

Service contract management:

File freight details and associated conditions such as surcharges and Free time

Review and update Service Contracts to ensure compliance with agreed terms and conditions

Generate and assign codes for new shippers

Create, manage, and maintain shipper profiles and special note

Resolve DEM & DET Issue

Hi quote promotion:

Focus on guiding customers to use our online quotation platform

Promote the utility and ease of use of Hi Quote to customers

Demonstrate how it streamlines and provides swift access to shipping rate

Enhance our internal productivity by simplifying the process of obtaining ocean freight quotes

Report to Sales manager:

Preparing detailed reports which cover various aspects of Daily/Weekly/Monthly sales activities

The report must include key sales activities, market information, and competitor information.

• Bachelor’s degree in International Business, Economics, Maritime Transport, Business Administration, Marketing, or English.

• Proficiency in both written and spoken English (relevant certificates required).

• Strong computer skills, especially in PowerPoint (knowledge of AI tools is a plus).

• Minimum of one year of experience in Sales or Customer Service within the container shipping industry (experience in Trans-Pacific Trade is an advantage).

• Solid understanding of shipping operations, import/export procedures.

• Excellent communication, negotiation, problem-solving, and customer service skills.

• Friendly and professional demeanor, with a positive attitude, high sense of responsibility, enthusiasm, and commitment to excellence.