Sales Executive

Scope of responsibilities:

• Look for new customers and respond to customer rate inquiries; handle customer inquiries on provision of credit facilities, handle customers’ special service requests within the company’s capabilities.

• Follow up, retain, and expand the customer base as per company requirements.

• Meet and achieve sales targets and all KPIs assigned by the company.

• Ensure full compliance with company policies, i.e., the employee handbook and legal business regulations.

• Find out / collect right market intelligence and duly report to TIR / Sales Manager.

• Other related tasks assigned by the Sales Manager and RGM.

• Education: Bachelor's degree, majoring in Economics, Logistics, or Supply Chain.

• Work Experience: At least 2 years of experience as a Sales Executive at a shipping line or 3PL international logistics company.

• Language: Good English skills are required; fluently Chinese speaking is an advantage.

• Communication: Strong communication skills; agile, speak fluently; confident and persuasive presentation skills; able to create a strong impression on listeners.

• Negotiation: Capable of handling negotiations flexibly and tactfully; able to adapt to customer interactions and specific situations.

• Know how to handle complex situations with flexibility and professionalism during customer negotiations.

• Strong problem-solving skill to innovate or quickly resolve issues.

• Proficient in reporting using Excel, PowerPoint, etc.

• Ownership: Able to work independently.

• Teamwork: Willing to support and cooperate with colleagues.

• Learning & Attitude: Quick learner with a positive mindset.

• Professional Traits: Professional attitude; passionate; sales-driven; commercial mindset; proactive; strong customer service orientation; dynamic and energetic.