Sales Executive

1. Online Customer Sourcing (Including TikTok/Shopee)

• Use Google, B2B platforms (e.g., Viet-biz, Biztime), Shopee, and TikTok Shop to identify potential wholesalers, sellers, and mid-tier influencers (with moderate followings and sales capabilities).
• Post product content on social platforms like Facebook, LinkedIn, and Zalo to attract potential clients; proactively reach out to shop owners or creators via Shopee chat, TikTok comments, or direct messages to initiate collaborations.
• Contact clients in European and American markets (translation tools or AI assistance provided) via email or platform inquiries.
• Conduct keyword searches to locate and contact similar companies.

2. Lead Conversion & Closing

• Focus on following up with leads generated from the company website, ads, and social media (Zalo, WhatsApp, Facebook).
• Manage client information, maintain detailed follow-up records, and ensure prompt and professional responses.
• Assist in preparing quotations, product introductions, and order confirmations; for high-potential clients, arrange office visits or on-site meetings to build trust and close deals.

3. Private Client Relationship Management (Zalo CRM)

• Add and maintain new clients on Zalo daily.
• Share updates about new products and promotions to enhance engagement and drive repeat purchases.
• Regularly follow up with existing clients for reorders or referrals.

4. Influencer Collaboration Outreach

• Proactively identify KOLs, KOCs, TikTok creators, YouTubers, or Facebook influencers whose audiences align with the company’s products.
• Search and connect with local and international content creators on platforms like TikTok, Facebook, and YouTube.
• Establish communication with influencers or their teams, send samples, introduce products, and negotiate collaboration terms (commission, trials, campaigns).
• Coordinate content releases, gather feedback, and track metrics (views, inquiries, comments, etc.).
• Collaborate with the social media/content team to ensure consistent branding and content that drives conversions.

Goal: Leverage influencer content to build authenticity, trust, and social proof, ultimately increasing sales opportunities.

Must possess strong teamwork skills and actively collaborate with the online operations and social media teams to boost lead volume and conversion rates.

Must-Haves:

• 1+ years of sales or customer service experience (online or phone sales acceptable).
• Basic English reading skills (ability to use tools like Google Translate for client emails).
• Familiarity with social platforms (Facebook, Zalo, WhatsApp).
• Proficiency in using CRM systems or Excel for tracking client progress.

Pluses:

• Experience in maternal/child, toys, home goods, or wholesale industries preferred.
• Basic knowledge of graphic/text tools (Canva, ChatGPT, Chatbox tools) is a plus.