Qms/Ems Compliance Engineer

Position Summary :

1. Responsible for ensuring compliance with Quality Management System (QMS) and Environmental Management System (EMS) standards in Dunlopillo Vietnam
2. Monitor regulatory compliance, maintaining ISO certifications, conducting audits, and implementing continuous improvement initiatives related to product quality and environmental impact.

Key Duties & Responsibilities

1. QMS Compliance
   • Ensure adherence to ISO 9001 and company defined quality standards for mattress manufacturing
   • Develop, update and maintain SOPs related to quality compliance
   • Conduct internal quality audits and ensure non-conformance are addressed
   • Monitor and improve product quality control processes to minimize defects and ensure customer satisfaction, especially for Projects; e.g. Accor, Ascott etc.
   • Conduct Root Cause analysis and implement Corrective Action reports for any Non-Compliance raised.
   • Work closely with Production & Quality teams on the Pre-Production Approval (PPA) processes during mock-up/sample development stage, and ensure all requirements are met before actual Production; which includes Firmness rating, Performance & Durability tests etc.
2. EMS Compliance
   • Ensure compliance with ISO 14001 and environmental regulations
   • Monitor and report waste management, emissions, energy consumption, and environmental impact in Production processes
   • Develop and execute strategies to reduce material waste and minimize the carbon footprint
   • Conduct environmental risk assessments and suggest improvements in sustainable manufacturing practices
   • Work closely with Factory teams to ensure proper handling of hazardous materials and eco-friendly disposal practices.
3. Audits, Inspections and Certifications
   • Prepare for and coordinate ISO 9001 and ISO 14001 certification audits
   • Conduct internal and supplier audits to ensure compliance with established standards
   • Maintain records and documentation required for compliance and certification
   • Ensure timely submission of compliance reports to regulatory authorities and senior management
4. Training & Continuous Improvement
   • Train employees on QMS/EMS policies, procedures and best practices
   • Lead and execute sustainability and quality awareness programs to enhance compliance culture
   • Drive and implement continuous improvement initiatives in product quality and environmental sustainability

Key Accountabilities / KPIs

1. QMS & EMS External Audit Compliance: Maintain at 100% (zero NC)
2. Corrective Action Request (CAR) Closure Rate: Ensure 100% closure within given time frame
3. Outgoing Product Defect Rate: Maintain below 5%
4. Factory Scrap/Waste Rate: Maintain below 1%
5. QMS & EMS Training Completion Rate: Achieve 100% participation & compliance for relevant employees

+ Degree in Engineering or related field.

+ Minimum 03 years experience in the manufacturing environment.

+ Advance knowledge in MS Office, Exel, PowerPoint

+ Extremely well-organized, with strong ability to identify problems and resolve them quickly.

+ Able to facilitate meetings and deliver effective presentations.

+ Excellent analytical skills combined with strong negotiation and conflict management abilities.

+Proficient in English communication