DYM is a Japanese company focused on medical services. We have 5 branches in the world: New York, Thailand, Hong Kong, Indonesia and Japan. In Vietnam, DYM was established in 2019 and currently has 3 general clinics.
Website: http://dymmedicalcenter.com.vn/
Key Roles & Responsibilities
• Building trust and providing excellent services to potential clients.
• Handling full-cycle of B2B Sales process from prospecting, pitching/presenting, and closing deals & get feedback from clients.
• Acting as a contact point between the client and internal operating teams during the contract
• Implementation period to deliver the best excellent service.
• Coordinate with Operations Department to complete the service and meet the customers’ requirements.
• Contact clients to ascertain the client’s satisfaction with the service.
• Keep close relationships for retention of clients.
• Respond to termination notices & follow up on the process of the contact’s liquidation.
• Renegotiate service agreements by conducting fresh surveys/audits or educating users of the services, and introducing new services that be suitable to the client.
• Other tasks are required by the Line Manager
• Excellent communication, presentation, and negotiation skills
• Can communicate in English
• 1 year of experience at least (as position: Sales/ Customer Service/Counselor…)
• Sales-focus, results-oriented, and a good team player who can work in a fast-paced environment
• Quick response to customers and a strong sense of customer orientation
• Proactive, positive, and self-motivated with the ability to work without close supervision
• Experienced in healthcare business development is an advantage but it’s not a must requirement - we are willing to train you.
Reporting Line: Sales Manager & Director
Salary Range: Open according to the candidate’s ability and experience
Working Time:
From Monday to Friday (8:00-17:00)
Saturday work from home (8:00-12:00)
Benefits:
• Competitive salary
• Review your performance every 3 months
• Parking fees
• Transportation fees
• Annual health checkups and vaccination
13th month salary / Holiday bonus / review performance every 3 months
Annual health check-up / Policy of Health check up for family member
Personal PC provided / Company trip / Company party
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