Sea Freight Operations Executive - Night Shift - Work From Home

Job Summary:

We are seeking a highly motivated and detail-oriented Sea Freight Operations Executive to join our team in Ho Chi Minh City. You will be responsible for managing the operational activities for sea freight shipments, ensuring a seamless, timely, and efficient service for our clients.

Key Responsibilities:

1. Liaise with overseas agents, Shipper/Cnee, shipping lines, co-loaders, and other vendors to coordinate bookings and ensure a smooth cargo flow.

2. Prepare, verify, and manage all necessary shipping documentation, including Bills of Lading (HBL/MBL), Arrival Notices, Delivery Orders, and Pre-alerts.

3. Proactively track shipments and provide timely and accurate status updates to clients and internal stakeholders.

4. Ensure all data is accurately entered and maintained in the company's freight management system.

5. Handle vendor invoices and issue debit notes (DN) to customers in a timely manner.

6. Collaborate closely with the Sales, Customer Service, and Customs teams to deliver a cohesive service experience.

7. Identify and resolve any operational issues, delays, or discrepancies promptly and professionally.

Working Hours:

This is a full-time, work-from-home, night-shift position of 8 hours per day. The standard working hours are from 8:00 PM to 5:00 AM (Vietnam Time), Monday to Friday. This schedule corresponds directly to the business day of our US headquarters (9:00 AM to 6:00 PM New York Time).

Qualifications and Skills:

1. Bachelor’s degree or equivalent in Logistics, Supply Chain Management, Foreign Trade, or a related field.

2. A minimum of 1-2 years of experience in the logistics or freight forwarding industry is preferred.

3. Good command of English (both written and verbal) is required.

4. Solid understanding of import/export procedures, Incoterms, and international shipping documentation.

5. Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously.

6. Strong attention to detail and a high level of accuracy.

7. A proactive mindset and strong problem-solving skills.

What We Offer:

1. Competitive salary package and 13th-month bonus.

2. A fixed nightly allowance of $10 USD for every shift worked, paid in addition to your salary.

3. Full statutory social, health, and unemployment insurance in accordance with Vietnamese labor law.

4. Enjoy an extended holiday schedule with paid time off for both Vietnamese and US public holidays.

5. A professional and supportive international working environment with clear opportunities for career advancement.