Project Coordinator Support (Softlines Testing)

• Project Coordinator (IPMS) is responsible for:

- Overall processing of the order: quotation, order creation, handover, follow up and payment

- Calculating the quotation prices, tracking quotation.

- Acting as main contact person for customer during quotation phase and project handling.

- Verification of incoming orders/ triggering approval workflow (if needed).

- Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team).

- Test plan, test specification, bill of material, test list, sample list, report are met customer expectation and Company regulation, QM document related.

- Matching order to relevant incoming test samples (if needed).

- Reporting business activities to respective manager periodically.

- Cross business line coordination (handling internal/ external sub-contract.

• Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.

- Customer service: Visit or set up meeting with client to support technical aspect or clarify Buyer’s requirement.

- Update Buyers requirement to clients/partners/manufacturers in online/offline workshops organized by company as a presenter.

Carry out other specified duties and functions as directed by supervisor.

Bachelor of Science in Chemistry or Bachelor of Economics

Experience in the role of professional sales and project management (B2B service is preferred)

Experience in related technical field (chemical/ physical/ mechanical testing)

- Good command of spoken and written English

- Assertiveness and interpersonal integration skills

- Persuasive presentation and communication skills

- Good time management, planning and organizing skills

- Effective working within a team – team spirit

- Responsible and “Can do” attitude, ability to motivate people

- Calmness under pressure, decision-making ability

- Accuracy with record keeping

- Product development, client relationships and creative services