Operation Staff

- Handle import -export air/ sea shipments as per SOP

- Issue debit/invoice to customers/agents and payment for service providers/liners.

- Follow up shipments with customer requirements. Deal with complaints, claims…

- Handle incident management and customer’s inquiries, complaints, claims follow up.

- Control team’s KPI and report to Operation Manager.

- Working closely with accounting to deal with related issues

- Handling other tasks assigned by Operation Manager

* Specific job duties will be discussed during the interview

- Bachelor’s Degree or college Diploma in a business field such as economics, logistics, supply chain management, operation management. Prefer Bachelor degree from FTU, NEU…

- Knowledge of local and overseas forwarding regulations 

- At least 4 year experience in logistics field

- Good presentation, negotiation & problem solving skills

- Careful, dynamic, hard-working and honest.

- Good command of English and Computer/ office software skills

- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.