MKT Admin Cum Reservation

Location: 18E Cong Hoa, Tan Son Nhat Ward, Ho Chi Minh City (P Floor, Republic Plaza)
Employment Type: Full-time
Working Hour: Monday to Friday, from 8:30 AM - 5:30 PM (1 hour lunch break)
Industry: F&B/ Hospitality/ Life-style
Report to: Brand & Marketing Manager
Lumiere F&B is a growing F&B company under CONASI group, specializing in fine dining, craft beer & BBQ,
takeaway, and café concepts. We are expanding across Vietnam with a vision to deliver elevated, creative, and intimate
dining experiences that are both refined and approachable.
Our current brands include:
Lumiere Byblos - Fusion dining (HCMC & upcoming Hue)
Lumiere Byblos Villa - Villa dining (HCMC)
Lumiere Texas BBQ & Craft Beer - BBQ & Craft Beer (HCMC, Nha Trang, Hue upcoming)
Lumiere Café & Pastry - Café concept (HCMC)
Lumiere Shawarma - Take-away (Nha Trang)
As a Marketing Admin cum Reservation, you will support the Marketing Department in daily admin tasks, help
coordinate campaign activities, and manage the reservation system to ensure an elevated guest experience.
Key Responsibilities
Assist in managing quotations, and production logistics
Handle documentation, payment tracking, contracts, and cost sheets
Coordinate with suppliers (POSM, production, printing)
Ensure internal reports, task trackers, and shared folders are up to date
Manage bookings via Zalo, social media, phone, and reservation forms
Confirm, update, and assign reservations across outlets
Maintain customer databases (CRM) and track booking trends
Communicate with Ops/FO team to ensure smooth table service
Collect customer feedback and escalate special requests if needed

1–2 years of experience in Admin, or Reservation (F&B preferred)
Organized, detail-oriented, and comfortable working with spreadsheets & documents
Good communication skills (Vietnamese required, English basic-intermediate)
Familiarity with social media channels (Tiktok, Facebook, Zalo, Instagram)
Can handle multiple tasks and collaborate across departments