Lập Trình Viên AWS

We are seeking a highly skilled and experienced AWS Monitoring & Operation Specialist to oversee system operations, monitor infrastructure health, and ensure optimal performance and security. This role involves working within a customer-provided environment to deliver high-quality support and continuous improvement.

Key Responsibilities

System Monitoring & Alert Management

• Continuously monitor system health using tools such as Amazon CloudWatch, Prometheus, Zabbix, etc.
• Respond promptly to alerts and incident notifications.
• Investigate root causes and execute recovery actions.
• Recommend and implement preventive measures to avoid recurrence.

Performance Optimization

• Analyze system performance and resource utilization.
• Propose and implement tuning strategies to enhance performance and optimize costs.

Backup & Restoration

• Perform and verify scheduled system backups.
• Ensure reliable and timely recovery procedures in the event of system failures or incidents.

Account & Security Management

• Manage user accounts, roles, and permissions.
• Conduct access reviews, vulnerability assessments, and security audits.
• Define, implement, and enforce security policies and standards.

System Maintenance

• Apply operating system and middleware updates as required.
• Deploy security patches and perform batch update activities in a timely manner.

Technical Support & Consultation

• Provide technical guidance and troubleshooting support to internal teams.
• Contribute to the development and maintenance of operational documentation and best practices.

Required Skills & Qualifications:

Technical Skills:

• Experience with AWS services (EC2, S3, RDS, IAM, CloudWatch, Lambda, etc.).
• Experience with AWS CLI, SDKs, and Infrastructure as Code (e.g., CloudFormation, Terraform).
• Experience with monitoring tools (CloudWatch, Prometheus, Zabbix, etc.).
• Experience with Linux/Unix/Windows system administration skills.
• Experience with Scripting and automation experience (e.g., Bash, Python, Ansible).
• Experience with Knowledge of AWS security best practices, access control, and vulnerability scanning.
• Experience with backup strategies and disaster recovery planning.

Soft Skills

• Strong analytical and problem-solving skills.
• Effective communication and documentation abilities in English.
• Japanese communication and documentation skills are a plus.
• Capable of working both independently and as part of a team.
• Proactive and customer-focused mindset with a commitment to delivering quality support.

Experience Requirements:

• Hands-on experience in AWS system operations or cloud infrastructure management.
• Track record in managing production environments with high availability and security requirements.
• Experience in incident response, root cause analysis, and implementing preventive measures.
• Experience in cost optimization and performance tuning in AWS environments.
• Experience working in IT service management environments is a plus.
• Experience supporting enterprise clients or working in a managed services environment is highly desirable.

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified SysOps Administrator, Solutions Architect).
• Experience with DevOps tools and CI/CD pipelines.
• Familiarity with compliance standards (e.g., ITIL, ISO 27001, SOC 2, GDPR).