Fraud Prevention Officer

I. Job Summary:
Be responsible for conducting all types of investigation related to credit fraud both internally and externally,
supporting team members in investigation and assisting manager as per requirements.
II. Key Roles & Responsibilities:
Investigation tasks:
Continuously reviewing, monitoring and understanding the application flow and behavior to detect fraud trend.
Proactively initiating and recommending process improvement during daily tasks in order to optimize fraud detection and prevention, including set-up, update and implementation of the new process.
Conducting in-depth investigation upon findings through data review to detect actual fraud incidents in relation to either customers or internal staff.
Conducting independent field check any suspicious incidents on the requirement basis.
Communicating with relevant departments of fraud incident outcomes and handling the case from the start to the end process
Proactively liaising with law enforcement agencies and government offices to ensure the company maintains sound relationship with those external contacts in an appropriate manner to gain maximum support during fraud handling.
Properly taking preventive action based on the findings to effectively protect the Company from any foreseeable or potential damage
Other ad-hoc tasks:
Training and supporting team members in conducting in-depth investigation.
Motivate the team to contribute their best effort.
Assist and Fraud Prevention Manager in developing and implementing the fraud detection/ fraud prevention system.
Assisting team members and Fraud Prevention Manager in daily tasks.
Performing ad hoc task as per business requirements

University Graduate, major in Police, Security, Math, Statistics, MIS, Finance, Accounting or Business, Administration
At least 5 years of experience in financial sector, especially in the field of credit fraud investigation
General knowledge of financial sector.
Consumer lending process
Credit fraud investigation include fraud application and fraud transaction
Good at Microsoft office (MS Word, Excel)
Strong personality and adaptive to a fast paced and dynamic environment
Demonstrates ability to think and question logically
Ability to handle the direct interrogation with sales, customers or suspects related to fraud applications

BENEFITS
14 - 16 Days of annual leave
3 days of sick leave with pay
Get 1 additional annual leave for each 5 full years of service
PERSONAL DEVELOPMENT OPPORTUNITIES
Professional qualification sponsorship
Online course sponsorship
Language sponsorship: English, Korean
COMPREHENSIVE WELL-BEING BENEFIT
Social insurance
Premium health insurance for employees and their related person
Annual health check
ENGAGEMENT
Friendly and dynamic working environment
Overseas / Vietnam company trip
Engagement and outdoor activities (birthday, football, charity etc)
Quarterly/Yearly Employee Recognition
Long service award: 5 years, 10 years, 15 years
AND MORE
Staff loans: unsecured and auto loan, credits card
Support for internal transfer within company-wide
Business Expense
Annual salary review