Department: Air Frieght
Report to: National Product Manager Air Cargo
Job Description
- Handle outbound/ inbound air shipment, take care of customer service and documentation, input data in system.
- Follow up process of transportation, handle the information and solve situation
- Issue the shipping document and provide it to Customer/ Overseas agent
- Setup timely delivery process in order to meet customers' requirement
- Issue the debit note &credit note for Customer/ Overseas agent timely
- Establish good working relationships with Customs and other related government agencies
- Reporting immediately for any irregularities/ problem and follow-up problem solving to line manager
- Keep relationship with the key customer, airlines and other co-loaders.
Minimum Education /Qualifications/Experience:
- At least 2 years experience in forwarding/logistics
- Bachelor/College degree
Special Knowledge:
- Good command of English
- Cargowise system (preferable)
- Well organized and detailed, able to work under high pressure.
- Must have strong communication, interpersonal and analytical skills.
- Ability to work independent.
Personal Qualification: Having sense of responsibility, self-discipline; teamwork spirit
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