Customer Service Administrator - 01 Year contract

1. Sales & Order Administration

Maintain and update the customer database.

Coordinate order processing, deliveries, and relevant import/customs documentation.

Track sales activities and assist in translation of documents and product materials.

Prepare reports, letters, and other submissions as required.

2. Customer Service

Follow up on customer orders and respond to inquiries in a timely and professional manner.

3. Basic Accounting Support

Handle accounts receivable and accounts payable functions for the office.

4. Office Management

Oversee general office supplies and rental matters.

Independently manage day-to-day administrative operations.

Process monthly payroll and support employee documentation.

5. Executive & Secretarial Support

Arrange travel and accommodation for staff.

Manage calls, mail, samples, and general correspondence.

Assist with scheduling and organizing meetings or internal events.

At least 3 years of experience in administrative or secretarial roles.

Fluent in English

Proficient in Microsoft Office (Word, Excel, Access, PowerPoint).

Organized and capable of handling multiple tasks simultaneously.

Self-motivated with the ability to work independently.

Strong interpersonal skills and a collaborative mindset.