Cluster Sales Coordinator/ Thư Ký Bộ Phận Kinh Doanh Chung

• Prepare all administration documents required by the Hotel sales team

• Attend to telephone, fax, email enquiries in a timely manner

• Co-ordinate all familiarizations and site inspections as required

• Attend monthly sales meetings

• Attend to all sales department mail and maintain a correspondence data base

• Assist with direct mail campaigns

• Statistical collation on behalf of state (weekly)

• Maintain filing systems (manual and electronic)

• Maintenance and management of data base

• Assist with promotions and familiarizations where requested

• Organize Trade shows, functions and exhibitions where applicable and advised by Superiors

• Assist with compilation of annual budgets, business plan and regular action plans

• Assist with tender submissions

• Work with other IHG properties and assist superiors including regional sales personnel to sell their properties

• Liaison with advertising agency

• Stock control of collateral

• Execute advertising/creative briefs in a timely manner

• Create artwork and have collateral input for flyers for direct mail purposes & assist with promotional activities for rooms & conference

• Maintain and update promotional flyers

• Maintain stock of printed material

• Co-ordinate and maintain supply of corporate gifts and promotional items

• Assist with the preparation of new products and services

• Assist with the planning and development of promotional strategies and marketing plans for the hotel

• Distributes sales leads

• Work in line with business needs

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety

• Be a friendly face and helping hand to our guests

• Look smart – wear your uniform with pride

• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

• May assist with other duties as assigned by management

1. Education:

Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.

2. Service years in the field:

1 year related experience or an equivalent combination of education and experience

3. Knowledge and skills:

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Problem solving and organizational abilities.

Proficient in the use of Microsoft Office

Good writing skills

4. Language: Good in English