Business Analyst (Lead, English)

• Meeting with customer to get request and analyze/clarify it.
• Analyze customer material (UI definition, initial specs).
• Create Detail Design (DD) and Basic Design (BD) document.
• Define business flow, business logic.
• Prioritize tasks and communicate to senior management effort estimates and project status
periodically.
• Do the rough estimation when getting requirement, or participate on the estimation (with
development team).
• Participate into team collaborative design and document review (for DD & Test) activities.
• Will collaborate proactively with functional analysts to translate business and integration
requirements into function scope & test scenarios, then solutions.
• Have application maintenance ownership, and the ability to work effectively with other various
technologies and account teams.

• At least 7 years of experience in IT Business Analysis (BA).
• At least 2 years of experience in BA Lead
• Ability to create user and system requirement documentation, functional descriptions, feature limitations, and models for transaction processes, service operation rules, data flows, databases, and optimized workflows.
• Skilled in analyzing customer requirements, defining and finalizing product/service features, and recommending functional development roadmaps to clients.
• Proficient in gathering and synthesizing business requirements.
• Strong analytical and problem-solving skills with the ability to advise on business solutions.
• Proficient in office applications, process diagramming, and prototyping tools such as Figma.
• In-depth knowledge of user experience (UI/UX) analysis and design for web and app platforms.
• Familiarity with databases and data management.
• Strong presentation, consultation, and persuasion skills.
• Excellent communication skills with flexibility and adaptability.
• Knowledgeable about software development processes and project deployment models (Agile, Waterfall).
• Good English skills