Business Analyst

We are scaling up our B2B web platform, which includes both a customer-facing website and an internal admin system. As part of this growth, we're enhancing not only advanced admin features (such as permission control, dashboard analytics, and internal tools) but also upgrading the website experience for end users. You’ll be working closely with stakeholders to support ongoing improvements across the entire platform.

Key Responsibilities:

• Analyze business requirements and collaborate with the PO and dev team to define system specs clearly and logically
• Gather, document, and manage requirements from various stakeholders (business, technical, UI/UX)
• Write System Requirement Specification (SRS), workflows, UI wireframes, and feature documentation
• Support the testing process to ensure the system meets expectations
• Contribute ideas to improve product experience and internal workflows

1. Required:

• Minimum 2 years of experience as a BA or similar role in web development projects
• Skilled in writing clear, structured documentation and workflow analysis
• Able to create wireframes/mockups and communicate effectively with technical and non-technical teams
• Strong communication, logical thinking, and system design understanding
• Good English communication

2. Nice-to-have:

• Domain knowledge in international services, fintech, or B2B platforms
• Experience with tools like Figma, Jira, Notion, Google Workspace...
• Experience with popular CRM systems like Salesforce, Hubspot,...