Admin Staff cum Receptionist

V-Box Self Storage is located just 10 minutes from Thao Dien, and easily accessible from any District in HCMC. In September 2025, we will open our second location in Cat Lai. Staff will work at first full time in our District 9 location (about 10 minutes from Thao Dien) to be trained by our team and will eventually move to our new Cat Lai location in September. Applicants must be flexible to work at both locations.

Our warehouse offers a variety of self-storage units for individuals and businesses to store their extra furniture, documents, and other items. Our facility is secure, clean, and offers convenient access for our customers to drop off, store, and pick up their goods. Our units feature climate-controlled and standard units, and we offer personalized transport services.

We are looking for an enthusiastic, friendly, and proactive admin person to help support our clients, and team members. We offer a competitive salary, supportive office environment, and the chance to grow with us as we expand our operations. New hires will be fully trained in our services and systems. V-Box Senior Management has both Vietnamese and Foreign members.

As a member of our Office-Admin Team, your main tasks will consist of:

- Working with Office Team to support daily operations at V-Box and complete tasks as assigned.

- Communicating with clients (both Vietnamese and foreign), and ensuring excellent customer service, quick response time, and efficient delivery of services.

- Coordinating with V-Box operational staff on maintenance, and proper management of the V-Box warehouse.

- Coordinating with partners (such as transport services) so that pick up and drop off of customer’s goods run smoothly.

- Work with accounting staff so that invoicing and payments are up to date and accurate.

- Assist in managing all V-Box payments with the accounting team such as staff salary, operational expenses, supplier payments, etc.

- Maintain V-Box inventory and customer database software so that it is accurate and up to date.

- Working Schedule: Monday to Friday, 8:30 to 5:30.

- V-Box Self Storage is located just 10 minutes from Thao Dien, and easily accessible from any District in HCMC. In September 2025, we will open our second location in Cat Lai. Staff will work at first full time in our District 9/Thu Duc location (about 10 minutes from Thao Dien) to be trained by our team and will eventually move to our new Cat Lai location in September. Applicants must be flexible to work at both locations.

Key Skills/Experience

1. Eager to learn

2. Team player

3. Good verbal and written communication skills (both English and Vietnamese)

4. Ability to deal with paperwork and work independently.

5. Customer service oriented

6. Some Knowledge of MS-Office, Experience with Customer Database or Other Database Management Systems a plus.