Admin Cum Import - Export & Business Support Staff (Fluent English - Also Accept Fresher) ~ 13 - 15 Mill VND [26416 - Ba Đình, HN]

1) Receive orders
- Receive orders from customers via email, customer ordering system, etc.
- Check the validity of the order: customer information, products, prices, quantities, delivery and payment terms.
- Enter orders into the system, confirm with the Admin Department of the foreign factory.
- Confirm orders with customers and enter data into the internal system.

2) Track order progress
- Track delivery schedule and order shipping schedule
- Update order progress for customers and report to the supervisor to handle arising situations (out of stock, late delivery, etc.)

3) Import and export operations
- Draft and check documents: Orders, Invoices, Packing Lists, Bills of Lading (B/L), etc.
- Collaborate with Forwarders to create import and export declarations for customers
- Monitor and report to the supervisor to handle arising incidents during transportation or customs clearance.
- Coordinate with the accounting department to pay import tax (if any), provide information for the accounting department to issue invoices to customers
- Check and compare shipping costs, customs clearance costs, and other surcharges.
- Make payment requests and coordinate with the accounting department to check related documents.

4) Other tasks as required by superiors

* Working Time: 8:30 - 17:00 Mon - Fri

- English: Equivalent to IELTS 7.0 or higher

- Age: 22 - 25
* For fresh graduates:
• Graduated with Good or Excellent academic standing (required to submit a copy of university transcripts)
• Majored in Logistics, Import-Export, Foreign Trade, or International Business

* For experienced candidates:
• 1–2 years of experience in a similar position within the logistics industry