Quality Department Engineer/ Qa

• NPI (New Product Introduction)

- Evaluate new product quality prior to mass production and shipment

- Consolidate and analyze measurement results; monitor improvement plans for product-related issues

- Prepare FACA (Failure Analysis and Corrective Action) reports for reliability evaluation matters

• Laboratory Staff

- Receive failure analysis requests from relevant departments; discuss and define optimal analysis methods and conditions

- Manage laboratory analysis equipment (e.g., XPS, SEM-EDX, FTIR, etc.)

- Manage analysis results and prepare reports for customers

• ISO / Customer Audit

- Conduct internal audits and prepare for customer factory audits

- Follow up on improvement plans based on customer requirements

- Track, update, and submit regular reports to customers

- Control and manage customer-related documents

• Customer Services

- Communicate with customers to address complaints and respond to customer requests

- Coordinate with related departments to investigate root causes and implement countermeasures

- Prepare and submit timely reports to customers

- Follow up on post-response improvement actions; propose improvements for similar projects

- Prepare for on-site customer audits and checklist evaluations

- Execute correlation plans with customers

- Perform other tasks assigned by the manager

- Bachelor’s degree in Chemistry, Electrical – Electronics, Automation, or related fields

- Good English communication skills

- Proficient in MS Office

- Able to work under pressure