Product Owner For API/RPA/CRM Automation (Remote)

• Domain: data sync utility, API/RPA process automation,
• Gather business and system requirements from Stakeholders / Product owners
• Design the solution so it's efficient and effective to maintain, deploy from dev to staging to production, investigate bugs, document testing result, etc...
• Design application mockup/wireframe using prototyping tools and model the requirements by using charting tools
• Translate requirements into various documentation deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, and data flow/data model diagrams.
• Assist Stakeholders / Product owners to define requirements, suggesting ideas, and provide solutions
• Communicate with Stakeholders / Product owners to clarify any unclear information about the business requirements, tasks/ad-hoc tasks
• Analyze and specify requirements, synthesize information provided by Stakeholders / Product owners
• Assess the feasibility of the request when given a set of constraints
• Analyze the impact of change requests/enhancements
• Work closely with the Development team to clarify tasks/ad-hoc tasks
• Review and assist testing during development/incident support and monitoring the solutions after deployment
• Ensure the assigned tasks to be performed on-time and with high quality.
• Weekly and/or on-demand report to supervisor.
• Follow the project and organization processes, policies and regulations.

• Senior Business Analysis/Product Owner with 3+ years experience in leading a small team with ERP/API/RPA domain and/or Accounting Software
• Experience in working on Maintaining system with multiple small applications at once (not one big system)
• Excellent verbal and written communication skills in English, especially through business documents, DevOps system and charting tool
• Must be well organized and detail-oriented

Aside from the requirements above, a candidate is considered highly advantageous with experience in the following areas:

• Experience working on software development projects using waterfall / agile methodology
• Experience using Jira/Confluence/DevOps to frequently update status of the tasks
• Advance capability of using Draw.io - able to draw effective charts to describe the business processes during the meeting or within 1-2 hours.
• BSc degree in Computer Science, Information Technology, Data Analytics or relevant fields
• Experience scripting Python Django/Selenium/Postman/Power Automate Desktop to automate tasks