IT / Ot Engineer

• IT/OT System Management.

Workplace Support:

• Support of configuration/installation/ maintenance /troubleshooting including hardware & software for PC, laptops, servers, printers, photocopiers, DCS work stations, CCTV, Access Control devices, LAN&WAN networking devices, others to ensure that all equipment is in good working order.
• Support for OS installation and reconfigurations for new/current (PC, laptops, work stations).
• Work with local IT/OT vendors to fix hardware/software issue on all IT/OT equipment.
• Google & Okta support (raise request to GLAS team to create new google account for new joiner, mover and suspend account for leaver)
• Coordinate with GLAS Team to ensure that all application (PEPI, OCS, ME2…) are in good working order.
• Renew license of application: Autodesk, MacAfee, others….
• Manage the lifecycle of all IT/OT equipment.
• Improve the company's IT/OT structure and systems to align with company-wide goals.

Network/Server Support:

• Ensure connectivity is stable;
• Support of troubleshooting & repair for network connectivity issues;
• Coordinate with Global/BU IT team for configuration and management of existing and new network equipment, new and existing servers.
• Creation and maintenance of Active Directory, Shared Folder structure and backups or restores.
• Administrative windows AD server (Active Directory, DHCP, DNS, File Storage, Print Service, deploy group policy, assign and monitor user’s permission.
• Monitor, maintain and manage all IT/OT servers to keep them running properly

Information & Data Security

• Ensure that access permission to IT/OT equipment be controlled properly.
• Coordinate with Global Security team to fix any related security issues
• Ensure that all servers & clients, OT work satations are protected by the latest anti-virus software update and windows update.
• Manage the IT/OT system compliance with corporate information security policies and framework.
• Ensure that the server's files and data of IT/OT system are successfully backed up
• Ensure that backup data or other are safely stored off-site in a timely manner, such as bank safes, etc

Education: Bachelor's degree or above in related major (IT background)

Languages: Fluent in spoken and written English

Computer: Ability to use computer and knowledge of relevant software

Experience: 3-5 years related experience in IT/OT area

Technical ability: Qualification in Computer Technology and Software

Competency & Skills:

• Computer technology and software professional technical qualification
• Interpersonal communication skills Interpersonal communication skills
• Problem solving skills
• Self-Motivation ability
• Capable to handle emergency situation
• Risk assessment and root cause analysis skill
• Planning & scheduling ability

• Training & coaching skill
• Can work under high pressure
• Enthusiasm, responsibility, integrity, team works