IT On-Call Engineer

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Working place: Company branch office, 40 Nguyen Truong To, Xom Chieu Ward, HCMC

Time working:Mon to Fri: 08.30 - 12.00 & 13.00 - 17.30

Essential Duties and Responsibilities:

Receive request from the company in the form of work/ service orders for dispatch, completion of the request and submits service activity reports to the company detailing the status of the request.
Computer hardware and software installation and configuration as may be required by the company.
Perform on-site troubleshooting of computer hardware and software necessary in restoring the services offered by the company.
Repair of defective computer hardware equipment as may be required by the company.
Parts are not included and will be charged separately.
Preventive maintenance services on the equipment as may be required by the company.
Software support and maintenance as may be required by the company.
Performs cabling connectivity as may be required by the company.
Coordinate with appropriate work groups of the company on any work related task.
Prepare and submit to the company the necessary regular and periodic reports.
Other IT service - related task that may be required by the company from time to time.
Consistent expert supervision and labor necessary to perform and complete the necessary requirements.
Follow company's assignments

Yêu cầu công việc:
Requirements:

Be certified or holding the “certificate of completion” for one of the following certifications: MSCA or CCNA
At least 03-year experience as IT support or IT helpdesk
Able to communicate in English at intermediate level