Inside Sales Representative (HCM)

Inside Sales Representatives communicate with customers to understand their needs and generate new leads. Other duties and responsibilities of Inside Sales Representatives include:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Communicating with customers to understand their needs and requirements and identify sales opportunities
• Answering customers’ questions, resolving their concerns and providing additional information via calls and emails
• Explaining and demonstrating the functions and features of products and services  Maintaining and improving the database of prospects
• Team with channel partners to build pipeline and close deals
• Research accounts, identify key players and generate interest
• Researching for new leads
• Keeping up to date with product and service information and competitor offers
• Upselling