Global Operation Supervisor

Job description:

- Responsible for pushing the Sales and Customer Service team to achieve sales goal.

- Utilize Salesforce to prepare reports, charts, and other statistics to support sales department; collect data from Salesforce and analyzes data to evaluate current sales process. Provide deep dive analysis to guide sales decision making.

- Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules.

- Be responsible for calculating and checking bonus and commission for sales and customer service department.

- Continually develop your skills by participating in weekly team meetings and ongoing training.

- Strong network of and good will among Decision Makers (VP, CXO etc.), especially in HR.

- Support on sales management and goal setting, conduct weekly and monthly sales pipeline reviews to track performance against revenue goal.

- Responsible for the orientation training of foreign employees and supervise the work flow of the sales department.

- Interview BDR candidates.

Qualifications:

- Acceptable to work night shifts (Monday–Friday, 20:00–05:00 or 21:00–06:00).

- Bachelor's Degree (Sales, Marketing, Business, HR, etc.).

- Any Graduate with good communication skills in Chinese and English language is a must.

- 1 year of compensation, HR, sales or business development experience.

- Able to thrive in a fast-paced, multi-task-oriented environment.

- Working knowledge of Salesforce, LinkedIn and other sales prospecting tools.

- International work experience, near native proficiency in spoken and written English.

- Capacity to work independently, as well as collaborate with a team.

- Work cross-functionally within sales and other departments throughout the organization.

- Aggressive, motivated and customer-oriented.

- Continuously strive to learn survey processes and the full portfolio of products and services.

- Human Resources related experience, products, services and/or prior survey knowledge a plus.