Position summary:
The Facilities Management Analyst will oversee a broad range of activities for FM in APAC. This position reports to the Facilities Manager (Thailand, Vietnam, Singapore, Australia), and will have 2 key responsibilities, setup FM best practices and be the key point of contact for APAC Administrative Offices, drives optimization opportunities in the APAC FM function.
Key accountabilities include:
• Lead in the management of the daily operation of APAC Administrative offices including managing the outsourced supplier(s)
• Provide analysis and advanced-level project coordination, highly specialized operational support to Facilities Management and client base to meet organizational and business unit needs
• Be the departmental subject matter expert in requisitioning and processing of invoices. Train and otherwise support building capability of other team members in this skill area
• On an ongoing basis, develop, implement, and oversee audit services of outsourced supplier in regulatory areas for APAC sites, Compliance and Procure-to-Pay process performed by outsourced integrated facilities management provider
• Develop and maintain customer relationships with appropriate senior site leaders and business team leadership for Kimberly-Clark administrative sites
• Drive accountability for cost effective, consistent quality facility services documented with appropriate Service Level Agreements (SLA’s)
• Responsible for managing Annual/Adhoc PR/PO for each managed site (mills and offices). Including managing invoice reconciliation, accruals, GR/IR and vendor payment issues
• Management of contingent worker account data on Workday
• Deliver on safe operation and compliance with Kimberly-Clark and EHS facility policy as well as other regulatory requirements
• Responsible for the communication and implementation of all policies and procedures established by the company related to Facilities Management (use and amenities/occupancy/security/life safety/operations)
• Assure response to emergencies, support business continuity and disaster recovery
• Working directly with the Senior Site Leaders on facilities strategies and tactical solutions. Evaluate feedback to identify and develop improvement opportunities
• Comply with leasehold obligations and ensure strong working relationships with landlords, where applicable
• Manage assume ownership of operating expense budgets for APAC Administrative Office cost centers
• Identify opportunities to reduce service delivery costs and drive innovation
• Participate in any supplier governance meetings, collaborate with Global Procurement to negotiate effective third-party agreements for facility-related services including but not limited to Corporate Dining, Records Storage and Retention
• Bachelor’s degree preferred in a business-related field of study, combined with a minimum 5 years of prior relevant experience in a similar business environment or job function
• Expert level of proficiency in Microsoft Office. Expertise in SAP or Coupa software strongly preferred
• Requires flexibility, ability to multi-task and effective project management skills
• Demonstrate Experience in multi-market role and managing vendors/stakeholders remotely Strong communication skills are essential, including ability to interface with various levels, develop and present thoughtful recommendations, and influence strategic departmental direction
• Prior experience in Facilities Management, along with general facilities work, maintenance, logistics and repair preferred
• Past experience in project management is preferred
• Past experience working with Kimberly-Clark highly preferred
• Proficiency in Mandarin language is preferred
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