Export Shipping Clerk

1. Logistics, Export & Bonded Warehouse Management

• Oversee the entire export process: booking shipments, preparing documents (invoice, packing list, CO, etc.), coordinating with forwarders, shipping lines, and customs agents.

• Monitor and resolve customs clearance issues and bonded warehouse matters, including declaration submissions, inspections, document filing.

• Work directly with the bonded warehouse in Binh Duong – supervise loading, labeling, and container preparation to ensure compliance and schedule adherence.

• Check and update sea and air freight rates upon request.

2. Operations & Production Support

• Coordinate with the production team to track goods readiness after production and arrange timely container bookings.

• Provide timely updates on shipment details to the UK team to ensure alignment across export, production, and shipping schedules.

• Support the standardization of operational processes at both office and factory levels.

3. Systems & Reporting

• Proficiently use ERP or internal systems to track orders, inventory.

• Prepare regular logistics reports (shipment timelines, shipping issues, etc.).

• Ensure email responses within 24 hours and maintain effective communication with the UK team.

4. Perform other tasks as assigned by the Manager.

• Bachelor’s degree in Logistics, International Trade, Supply Chain Management, or related fields.

• Minimum of 3 years of experience in export logistics and working with bonded warehouses.

• Strong understanding of export documentation processes and procedures with shipping lines, customs, and bonded warehouse operations.

• Hands-on experience with ERP or import-export management systems.

• Good English skills (email writing & professional communication).

• Detail-oriented, logical thinker, capable of working independently and under deadline pressure.

• Preference given to candidates with experience in US/UK/EU markets.

Work Location: Ho Chi Minh City (Office) & Binh Duong (periodic field visits to warehouse/factory)

Working Hours: Full-time (flexibility to work UK hours when needed)