Customer Service Team Leader
Công Ty TNHH CITYCLINIC Việt Nam
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Hết hạn trong
28 ngày nữa
- Mức lương Thỏa thuận
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Tính chất công việc
Full-time
Vị trí/chức vụ
Trưởng nhóm/Trưởng phòng
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Trên 4 năm
Ngày đăng tuyển
14/10/2024
Yêu cầu giới tính
N/A
Mô tả công việc
Customer Service Team Leader:
- Monitoring employee productivity and quality of customer service;
- Experienced in teammanagement;
- Making sure employees meet performance expectations;
- Organizing workflow and ensuring that employees understand their duties or delegated tasks;
- Giving instructions to subordinate employees;
- Assist in developing training plans and implementing and evaluating employees after training;
- Handling complaints;
- Prepare daily/weekly/monthly reports;
- Other tasks are assigned by the Line manager or BOD.
Yêu cầu công việc
- Graduated College or bachelor’s degree in commerce/Sales or equivalent;
- At least 4 years experience/track records in Sales – ideally within the Service, Insurance or health industry;
- Experienced in Healthcare is an advantage;
- Good at English (4 skills)
- Leadership;
- Training;
- Excellent communication skills;
- Professional appearance and attitude;
- Proactive organizational skills;
- Reliable, with high integrity and strong work ethic;
- Time Management;
Quyền lợi được hưởng
- Competitive salary + Bonus
- Get periodic health checks according to company policy
- Social Insurance, Health Insurance
- Performance review once a year
- Discount promotion for staff and relatives up to 60%
- Young, friendly and professional working environment
- Being trained and developed professional skills, career
- Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.!
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