Customer Service Logistics/Freight Forwarding - Weekends Off

• Handle daily ocean/ air export shipments when receiving the new booking from Sales/ US or oversea offices.
• Informed nomination parties/Sales for approval.
• Check with Pricing for suitable prices/services.
• Booking with approved carriers/coloaders.
• Re-book/change book/revise bkgs all kinds.
• Input shipment reports & Open files in systems.
• Input buying & selling rates into systems.
• Daily AMS review with OPS teammates.
• Equipment Pick up/ Drop off & Shipper LCC deal.
• Push Carriers for Debits - all kinds & recheck with pricing for the exactness.
• Send Statement (if any) to Agents/ Related Parties.
• Closing file and Pass to Accountant for AP & AR.

Import: - If any.

• Checking document sent by Overseas /Agent & send to consignee for checking.
• Submit E-manifest within deadline from carrier.
• Process payment request to ACC team to get EDO on time.
• Release EDO and handling all problem related to customer.
• Update milestones status to oversea or agent.
• Debit local charge and/or freight charge to consignee – if any.

• At least 2 – 5 years of experience in freight forwarding, customer service in global OR American companies.
• Good command of English.
• Experience in handling export and import shipments (sea and air freight) in U.S. trade lanes, with priority for candidates with CargoWise system experience and a background in Asian or U.S. multinational corporations.