Customer Service Executive (Nhân Viên Dịch Vụ Khách Hàng Xuất Nhập Khẩu)

Hạn nộp hồ sơ: 28/08/2026 (Còn 29 ngày)

Thời gian làm việc:

Từ Thứ 2 đến Thứ 6 (08:00 - 17:30), Thứ 7 (08:00 - 12:00)

Địa điểm làm việc:

Hồ Chí Minh

177 Hai Bà Trưng, phường 6, Quận 3, Hồ Chí Minh

(Trước sáp nhập: Quận 3, Hồ Chí Minh | Sau sáp nhập: Xuân Hòa, Hồ Chí Minh)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

Manage daily booking from shippers and communicate with agents to get the approval for cargo shipping.
Propose options (rate, schedule) to agents.
Co-operate daily with Shipping Line to reserve space with correct routing, service, contract as per SOP.
Release booking to vendors timely and follow up vessel change/cut off time and support when vendors ask.
Booking creation in specified system, update report for daily monitoring and Team Leader for specific accounts (if required).
Customer relationship (external & internal), work with customers and vendors to provide the best service and handle shipments smoothly.
Follow SOP and requirements from agents and keep contact with overseas agents until the shipment is delivered at destination.
Co-operate well with Documentation and proactively communicate with customers and agents regarding rate, space, equipment, vessel changes, etc.
Ensure excellent daily service and reduce risks, potential claims, or unexpected issues.
Other tasks assigned by the Team Leader.

Graduated from College/University of Economics, Import-Export, Logistics or relevant field.
At least 1 year working experience in Logistics/Freight Forwarder.
English: Good communication skills in English.
Good computer skills & Microsoft Office.
Ability to work independently as well as in a team.
Dynamic, meticulous, detail-oriented, and able to work under high pressure.

Kỹ năng:

Bán Cước Vận Tải (Freight Sales) , Tư Vấn Giải Pháp Logistics

Salary: As per experience and qualification.
Holiday and Tet bonuses, annual salary review, birthday gifts, and year-end recognition awards.
General health check-ups, annual domestic and international trips, Year-End Party (YEP) and internal engagement activities.
Professional, dynamic environment, opportunities to learn through internal sharing sessions and clear promotion path.

Ngành nghề:

Sales Logistics

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