Customer Financial Services Representative/ Nhân Viên Dịch Vụ Tài Chính Khách Hàng (3 Năm

Job Purpose: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members

You are required to:

• To work with DT paper related documents.

• To respond to customer inquiries and resolve issues;

• To maintain and update data and information with the objective to ensure timely invoicing, expedite and process customer payments and enhance customer satisfaction.

• To handle additional activities of Customer Invoicing/Cash Application/Credit Collections and Invoice Adjustment under leader supervision.

• Others as required.

Job requirements

Minimum Requirements:

• Education: University or College degree in Finance, Accounting, or a related field strongly preferred

• 3 years of related work experience is suitable

• English language: good in read, write, speak and listening skills

• Basic computer skill (Microsoft Office & PC Skills)

• Hard working, accuracy & attention to detail

• Honesty and creatively work with less supervision

• Team working;

Working Location: Ho Chi Minh City

As a global enterprise, FedEx Express embraces and reflects the diversity of the communities we serve. Our culture fosters an environment where a person's performance matters. FedEx Express is consistently recognized for its progressive and innovative policies, programs,