Business Analyst

Requirements Analysis & Management

· Collect, analyze, and validate business requirements from Product Managers and key stakeholders

· Conduct meetings, workshops, and interviews with stakeholders to determine specific functional and non-functional requirements

· Translate business needs into clear, actionable technical specifications

· Provide expert consultation on solution approaches based on business objectives and technical feasibility

· Manage and track product change requests with appropriate prioritization

Product Analysis & Optimization

· Analyze existing product functionality by reviewing current features and system capabilities

· Identify usability issues, bottlenecks, and areas for improvement

· Propose enhancements to improve product performance, efficiency, and user experience

· Conduct competitive analysis and industry research to inform product decisions

· Evaluate impact of proposed changes on existing systems and processes

Documentation & Specification

· Write comprehensive Software Requirement Specifications (SRS) with clear acceptance criteria

· Create detailed user stories, use cases, and process flows

· Design mockups, wireframes, and prototypes to visualize requirements

· Develop and maintain product documentation including functional specifications and user guides

· Document business rules, data models, and system integration requirements

Prioritization & Planning

· Prioritize initiatives and features based on business value, urgency, and resource constraints

· Collaborate with Product Managers to define product roadmap and release plans

· Assess feasibility and effort estimation for proposed features

· Balance stakeholder demands with technical capabilities and business objectives

· Support backlog grooming and sprint planning activities

Quality Assurance & Deployment Support

· Participate actively in testing phases including UAT (User Acceptance Testing)

· Create and review test cases to ensure comprehensive coverage of requirements

· Verify that delivered products meet specified requirements and quality standards

· Support deployment activities and coordinate with technical teams

· Conduct post-implementation reviews and gather feedback for continuous improvement

Stakeholder Communication & Collaboration

· Act as liaison between business stakeholders and technical teams

· Facilitate requirement review sessions and sign-off processes

· Present analysis findings, solutions, and recommendations to various audiences

· Manage stakeholder expectations and maintain clear communication throughout project lifecycle

• Resolve conflicts and ambiguities in requirements through effective negotiation

Must-have

· Bachelor’s degree in relevant fields (IT, Information Systems, Economics, Business Administration, etc.)

· 4+ years of experience as a Business Analyst

· Strong skills in requirements analysis and business process understanding

· Solid knowledge of SDLC; familiar with Agile/Scrum; proficient with Jira, Confluence, Figma

· Data analysis capability; basic understanding of SQL & API concepts

· Strong communication and stakeholder management skills; good English reading/writing skills

Nice-to-have

· 6+ years of experience (for Senior level)

· Experience in e-commerce, fintech, SaaS, or related domains

· BA certifications (CBAP or equivalent)

• Knowledge of data analytics/BI or technical background
• Experience in process improvement, automation, or advanced Agile/Scrum practices