Application Specialist, Surgical, Medical Technology

Purpose of this position / Position summary

The Surgical Application Specialist is responsible for product application in the SUR business within the SUR & CDM SBU. This position plays a key part in increasing the user base by providing technical application support during biometry, calculation and phaco surgeries and whole Zeiss Cataract Workflow, leading to enhanced treatment quality and improved surgical habits. This role focuses on implementing clinical support activities, training doctors/surgeons/nurses, and enhancing the user experience to optimize treatment outcomes.

For IOLs and consumables, this position is responsible for driving the adoption and conversion of surgeons to users of Zeiss products, Premium Cataract Workflow with premium IOLs and phaco consumables. The role demands close collaboration with the Sales team and Product Specialist to ensure seamless transition and surgeon satisfaction, drive market access, expand the customer network, and develop KOLs in the OPT industry.

1. Education / Professional Certification

Bachelor’s Degree in Biomedical Engineering, Medical Technology, Ophthalmology, or related fields

2. Experience

• 1-3 years’ experience in surgical application, preferably in medical device industry

• Knowledge of the medical surgical ophthalmology industry is priority

• Strong communication skills with the ability to train and support users effectively.

• Analytical skills are necessary to evaluate market trends, customer feedback, and other data to make informed decisions about product development

3. Knowledge / Skills / Other characteristics

• Proficiency in providing surgical assistance and using specialized ophthalmic equipment

• A self-starter with excellent interpersonal and communication skills

• Strong customer focus and excellent presentation skills

• Good command of spoken and written English