- Welcome and greet guests. Answer and direct incoming calls
- Make and confirm reservations for guests.Ensure proper room allocation
- Register and check guests in. Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services. Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management. Manage conference room bookings and scheduling
- Close guest accounts and check guests out. Process accurate payment of guest accounts
- Monitor visitors to the hotel.Enforce rules and policies of the hotel
- Solving all guest's request, guest's complaint and report to Head of department.
- Male/ Female candidates
- Graduated from university/ college
- Use English fluently
- Have computer skills in office
- Agility, communication skills, good situation handling and willingness to work in shifts
- Preference will be given to candidates with a degree in hospitality.
- Working in a dynamic, professional environment with many opportunities for career development.
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
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