Quality Engineer (Toy Industry)

• Conduct in-process and system audit at supplier to ensure production process compliance with agreement.

• Monitor the quality corrective action plan implement at supplier side to improve the product quality in mass production stage.

• Suggest and follow up supplier production improvement process and to avoid systematic quality occurred.

• Follow up quality issue from QC inspection to maintain product quality performance.

• Provide training to 3rd party inspection agency and factory QC inspector to align the product quality requirement.

• Coach and monitor new process implementation in the factory to ensure product quality comply with requirement.

• Follow up Customer Complaint - take a lead and work with relevant parties on the Root Cause, Corrective and Preventive actions.

• Quality review with supplier – regular review of Quality Performance with suppliers against the goal.

• Conduct Surveillance Audit – spot check supplier on mass production products to verify improvements.

• Follow through outside test laboratory test failure Root Cause, Corrective and Preventive actions.

• Quality Data Analysis / Consolidation - Regularly analyze quality data and consolidate it into the summary. Ensure it is done timely

• Product Audit - Make a plan to audit the products made in each supplier, in terms of product’s complexity and past issues

• Bachelor’s degree or above in Quality or related discipline.

• At least 5 years of experience on production management, engineering, or quality management in the toy/hard tools manufacturing industry

• Familiar with toys (plastics, electronics, plush) and international standard testing method of Children’s products, QA/QC related knowledge and experience.

• Familiar with toy standards for major markets such as U.S. ASTM F963-23 and European EN71-1, and AU-NZ ISO8124-1 testing standards.

• Able to communicate and coordinate with relevant parties to deal with quality related issues.

• Good command of English, both in reading and writing, spoken English is preferred.

• Conversational Chinese is an advantage.

• Basic Root Cause Analysis either of the following: 5 WHY, Fishbone, 8D (8 Discipline).