Chi Tiết Công Việc
Mô tả công việc:
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. As the Commercial Trainee, you will be responsible for performing the following tasks to the highest standards: - Carry out any other reasonable duties and responsibilities as assigned. - Make department contracts and promotions, track credit agreements and remind the Sales team to follow-up. - In charge of all purchasing requests, follow-ups and purchasing records. - Answer office telephone calls and make records. - Assist the Director of Sales, Director of Events, Revenue Manager and Marcom Manager to prepare records and reports. - Arrange and remind the Commercial Director on work allocations to team members on duty. - Attend Sales meetings organized by the Commercial Director and complete the meeting minutes in 24 hours. - Deal with Commercial department emails and manage the file system, keeping records. - File all monthly reports including attendance records, cash reports, expense reports, etc. - In charge of managing department HOE, consumables and regular maintenance. - Finish department and hotel reports. - Inform customers promptly about all changes in hotel information. - Answer department calls and messages, making sure to pass information to the related people. - Make sure all department files are well kept and checked regularly. - Issue communications and information regarding sales. - Participate in discussions on sales and activities. - Attend departmental briefings and take meeting minutes. - Ensure that collateral and promotional materials are on hand at all times. - Assist and manage the department’s internal activities. - Deal with guests’ and colleagues’ enquiries. - Update and maintain the guest name list. - Assist Sales Managers to make and send the group resume and BEO, making sure that the related department receives the information. - Make reservation for rooms and events with the reservation system. - Assist Sales Managers to take guests on hotel tours. - Assist Sales Managers with quotations and contracts, sending them to guests and following up promptly. - Be familiar with hotel product knowledge and related activities. - Complete the relevant Hilton University courses promptly and pass the tests. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Commercial Cross-Training Rotation: A structured 6-month immersion across MarCom, Sales, and Reservations to build a well-rounded commercial leadership mindset. THE PROPERTY Nestled on the southwest coast of Phu Quoc, our hotel blends distinctive Amalfi Coast-inspired architecture with panoramic views of the island’s signature sunsets. Guests enjoy exclusive benefits, including one-time complimentary access to the Kiss Bridge, the Kiss of The Sea show and Hon Thom Cable Car unlimited rides after one-time purchase. With direct beach access, an infinity pool, 8 restaurants & bars, a spa, and nightly fireworks, Our hotel is a photogenic destination at the heart of Sunset Town. WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Yêu cầu công việc:
A Commercial Trainee serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Very familiar with local market and good at marketing trend analysis. - Able to work under pressure and deal with stressful situations during busy periods. - Have hotel working experience. - Good team player. - Good communication and interpersonal skills. - Excellent command of written and spoken in English and Chinese to meet business needs. - University graduate. + Now: We operate with a sense of urgency and discipline + Ownership: We are owners of our actions and decisions. + Teamwork: We are team players in everything we do + Leadership: We are leaders in industry and our communities + Integrity: We do the right thing all the time + Hospitality: We are passionate about delivering exceptional guest experiences.
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Quản Lý Văn Phòng Phẩm
Quyền lợi được hưởng:
- What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
- End-to-End Mobility: Generous relocation and repatriation allowances to support your transition.
- All-Inclusive Living Perks: We take care of the essentials—enjoy provided accommodation, daily full meals, uniform, and transportation.
- Work-Life Harmony: Standard 8-hour workdays with 2 full days off every week to rest and recharge.
- Comprehensive Well-being: 24/7 health insurance coverage