Việc làm IT Lead (English Fluency - AI Driven) - Itechwx Company Limited

IT Lead (English Fluency - AI Driven)

  • Mức lương: Đến 57 triệu VNĐ
  • Địa điểm: Hồ Chí Minh
  • Kinh nghiệm: Không yêu cầu
  • Bằng cấp: Đại Học trở lên

Hạn nộp hồ sơ: (Đã hết hạn)

Itechwx Company Limited
Xem thông tin công ty
Địa điểm làm việc:
Hồ Chí Minh
Opal Tower, 92 Nguyen Huu Canh St., Ward 22, Binh Thanh Dist., HCM City
(Trước sáp nhập: Bình Thạnh, Hồ Chí Minh | Sau sáp nhập: Thạnh Mỹ Tây, Hồ Chí Minh)
1. Opal Tower, 92 Nguyen Huu Canh St., Ward 22, Binh Thanh Dist., HCM City
(Trước sáp nhập: Bình Thạnh, Hồ Chí Minh | Sau sáp nhập: Thạnh Mỹ Tây, Hồ Chí Minh)

Chi Tiết Công Việc

Mô tả công việc:

  • YOU WILL:
  • IT Operations & Governance
  • Oversee end-to-end IT operations across all office locations
  • Establish clear IT governance, roles, responsibilities, and escalation mechanisms
  • Ensure timely incident reporting, coordination, and resolution for major IT issues
  • Provide regular IT status, risk, and improvement reports to management
  • Infrastructure & Service Management
  • Manage corporate network (LAN/WAN/VPN), servers, cloud resources, endpoints, and collaboration tools
  • Ensure office and production environments meet business SLA requirements
  • Own IT asset lifecycle management (procurement, deployment, inventory, retirement)
  • Manage external vendors and service providers
  • Information Security & Compliance
  • Implement and maintain IT security and compliance controls required for business lines
  • Support internal audits, customer reviews, and compliance assessments
  • Define and enforce IT security policies, incident response plans, and awareness programs
  • Ensure proper access control, identity management, and data protection
  • AI Enablement & Innovation
  • Identify and implement AI solutions to enhance IT operations and productivity
  • Drive adoption of AI tools to optimize internal workflows and service delivery
  • Collaborate with stakeholders to integrate AI into support and business processes
  • Team Leadership & Development
  • Lead and manage IT teams across multiple offices
  • Set clear performance objectives and accountability mechanisms
  • Improve execution, professionalism, and internal service credibility of the IT function
  • Build standardized processes to reduce dependency on individuals
  • Cross-functional & International Communication
  • Work closely with business, compliance & security, operations teams and other functional teams
  • Communicate effectively in English with oversea leadership team
  • Translate and report technical issues into structured, business-oriented updates for non-technical stakeholders

Yêu cầu công việc:

  • Bachelor’s degree or above in Computer Science, Information Systems, or related fields
  • 6+ years of IT experience, including 2 - 3 years in an IT Lead or equivalent role
  • Hands-on experience in IT infrastructure & operations, with solid knowledge of ITSM and security compliance
  • Practical experience applying AI in operations / productivity
  • Strong written and spoken English skills
  • Technical & Professional Skills
  • Proven experience managing IT for multi-site or mid-to-large organizations (500+ employees) is a-nice-to-have
  • Solid foundation in networking, systems, and enterprise IT environments
  • Familiarity with ITSM processes (Incident, Problem, Change Management)
  • Hands-on experience with information security and compliance in international service environments
  • Cloud platform experience (e.g., Microsoft Azure) is a strong plus
  • Leadership & Personal Attributes (Critical)
  • Strong ownership mindset and risk awareness
  • Proactive, structured, and execution-driven
  • Able to lead teams with authority and credibility
  • Comfortable working under high standards and client scrutiny
  • AI-related Experience
  • Generative AI
  • Experience with LLM tools (e.g., ChatGPT, Copilot, Gemini)
  • Prompt engineering
  • AI automation for operations
  • AI chatbot implementation
  • AI knowledge base development
  • AI for Productivity / Operations
  • Process automation using AI
  • AI for ticket triage (support environments)
  • AI workflow optimization
  • AI-driven reporting
Kỹ năng:
MS Project , Jira , Quản Lý Dự Án Phần Mềm

Quyền lợi được hưởng:

  • Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
  • 20 days leave (12 days of annual leave and 8 days of sick leave).
  • Laptop provided.
  • Activities: Birthday party, Employee engagement activities.
  • Competitive salary up to $2,500 Salary at 100% during the probationary period.
  • 90% contribution of the gross salary to social insurance.
  • An employee who works at night (10 PM - 6 AM) will be paid an additional amount of 30% of the normal salary + PV.
  • Lương thỏa thuận theo năng lực và kinh nghiệm.
  • Thưởng hiệu suất và thưởng theo kết quả kinh doanh.
  • Thưởng tháng 13 và thưởng lễ, Tết.
  • Xét tăng lương định kỳ.
  • Môi trường làm việc chuyên nghiệp và thân thiện.
  • Được đào tạo nội bộ và đào tạo nâng cao chuyên môn.
  • Cơ hội thăng tiến rõ ràng.
  • Tham gia các hoạt động team building và du lịch công ty.
  • Thời gian làm việc linh hoạt (nếu áp dụng).
  • Quà tặng sinh nhật và các dịp đặc biệt.
  • Chính sách phúc lợi cho nhân viên gắn bó lâu dài.

Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi.

Thông tin chung

Loại hình: Toàn thời gian
Cấp bậc: Trưởng Nhóm/Trưởng Phòng
Ngày đăng tuyển: 01/05/2026
Yêu cầu giới tính: Không yêu cầu
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