[Dist 1/Hybrid] Japanese Customer Success Specialist（It, Saas）

・Uni grads

・25-35years old ,female

・Japanese N1 or Upper N2

・Over 3 years experience as IT communicator or PM or relevant positions

Better

・Experience in structurally breaking down customer work and proposing solutions

・Sales/consulting experience in the IT industry (BtoB SaaS sales, IT consultant, package implementation manager, etc.)

・Experience planning and promoting business improvement using IT

Mindset

Those who can proactively take on challenges with a growth mindset without limiting their own scope of work

・Those who can always think and drive from the customer or user's perspective

・Those who are interested in unknown areas and can create opportunities through proactive activities

・Those who can work with a strong sense of ownership

・Those who have high GRIT (ability to follow through) and can pursue results

● Competitive salary package, including full insurance coverage. Annual performance review: twice/ year

● 13th-month salary Bonus

● Remote/ Hybrid working

● 18 days of leave: 12 days of annual leave, 6 days of New Year Leave

● Premium Healthcare Insurance Package starting from day one

● Annual Health Check-up

● Excellent career development opportunities, with exposure to and experience in the latest technologies

● Patents and Inventions bonus

● Company trip, Year-End Party, Gifts for Tet/ Holidays

● MacBook Pro is provided