Admission Officer (Ao)

• Assist students through the enrollment process, addressing queries on programs, fees, and schedules.
• Follow up with prospective students to facilitate enrollment.
• Maintain accurate and up-to-date student records in our system.
• Ensure all enrollment documents are complete and correct before courses commence.
• Support students throughout their learning journey to enhance their overall experience.
• Collaborate closely with other departments (Teachers, Student Care, Marketing) to enhance service quality.
• Participate in enrollment events and promotional activities.
• Report on work performance and recommend improvements for better recruitment outcomes.

• Bachelor’s degree in Marketing, Languages, Psychology, or related fields.
• Minimum 1 year of experience in student admissions or customer service (preferred).
• Strong communication and interpersonal skills.
• Fluency in English (required); proficiency in Chinese is advantageous.
• Proficiency in Microsoft Office; experience with FS systems is a plus.